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If you are contacting us regarding technical support or installation issues please include the following information in your email

  • USB Security key serial number: six digit number located on the physical USB security key (typically 264 xxx).
  • Operating System your computer uses (Windows XP, Vista, etc.)
  • Product version: located in the Help > About menu.
  • A description of what you did before the problem occurs.
  • The exact wording of any error message you see.
  • For installation issues please also include the following:
    • Open SVOffice and go to File > Authorization. Click on View Log. Copy and paste the text of that log into the email
    • Open your web browser and go to the following webpage:  http://localhost:1947/_int_/devices.html .  Take a screenshot of this page and include it in the email


Mailing Address:

SoilVision Systems Ltd.
120 - 502 Wellman Cres.
Saskatoon, SK
S7T 0J1


Distributors / Resellers

SoilVision Systems Ltd. sells and ships worldwide via international carriers. Our preferred carrier is FedEx. If you require a local supplier to purchase our products please use the form above to contact us and we will supply you with information for an authorized reseller / distributor in your area.


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