- VIP - More than Maintenance
Our exclusive VIP subscription gives you an All-Access Pass to new versions (major updates) and new general feature additions (minor updates) as well as maintenance releases and bug fixes for as long as you are a subscriber in good standing. Our VIP Upgrade program replaces the discontinued Maintenance program.
Benefits of VIP Program
In addition to being the first to receive new cutting-edge features* or major new version releases as soon as they become available, VIP Members receive these additional benefits:
- Most current software version (product level specific)...
- Upgrades to new releases
- New general feature additions
- Maintenance releases
- Bug fixes
- Discounted rate on engineering support
- Printed and digital copies of all relevant manuals
- Licensing and installation support
- 24/7 access to online technical support (knowledge base)
- Telephone-based technical support (during regular office hours)
- Email-based technical support
- Discounts on short courses/online training packages
*For your currently licensed products and authorization levels only.
- Definition of Software Authorization Levels
The following definitions serve to clarify the various authorization levels which can be enabled for our software packages within the SVOFFICE™ suite.
STUDENT This is intended to be an evaluation-level authorization. This is the default (free) authorization level which is enabled when the software is first installed. Models can be opened and viewed but cannot be saved unless they are simple enough to meet the definition of a “student version” model. The STUDENT authorization level is designed to allow university students to solve simple numerical models for educational purposes. The STUDENT authorization level can also be utilized for evaluation of the software by consultants but cannot be utilized on consulting projects.
CLASSROOM authorization level is designed for professors wanting to authorize a group of students at the undergraduate or graduate level for instructional and teaching purposes. This version authorizes a STANDARD version of the SVSLOPE® software and a STANDARD version of all other finite element packages with a 2D cell limitation of 400.
STANDARD authorization level provides the most basic level authorization for a purchased version of the software. Mainstream features for this type of software are enabled. This version is intended for budget conscious users.
PRO authorization level provides more advanced research level features which are typically only available in the SVOFFICE™ suite of products. The professional version is required in order to do full coupling between software products.
The MINING authorization level provides for the rapid deployment of the very latest and cutting-edge features which are available in no other software package. The MINING authorization level is typically only available as an annual lease. This authorization level is typically reserved for the discerning user that wants it all.
Product Levels PDF
PERPETUAL – An outright ownership of the software purchased.
ANNUAL LEASE - A one-year authorization of the software purchased.
SEMI-ANNUAL LEASE – A six-month authorization of the software purchased.
UPGRADE - We value our customers. Should you wish to upgrade your existing license(s) we offer a % value towards your purchase of a new version of the same product.
Definition of Software Licenses
The following definitions serve to clarify the various license types which can be used for the SVOFFICE™ suite. The various Software Authorization Levels can be applied to any of these license types. See the End User License Agreement (EULA) PDF for more details.
A Machine License is used to lock an authorization to a specific computer. No physical hardware is used. It is most often used for Software trials.
A Portable License is a USB Key licensed to allow a single user to use the Software directly on a specific computer. Remote connections are prevented. The USB Key can be transferred to any computer.
A Network License uses a USB Key. This type allows use the Software on a network, allowing the Software to be run by as many simultaneous users on as any computers as the Licensee has purchased seats. A seat represents permission for one (1) user to access the Software from the network at any one time.
End User License Agreement (EULA) PDF
- Prices include free technical support.
- 3D licenses include 2D.
- Annual and semi-annual leases are available.
- Network licenses are 1.5 times the cost of workstation licenses.
- Annual VIP-Upgrade is 20% of the MSRP. VIP provided to all customers complimentary first 3 months
- Academic license is provided up to 40% discount of MSRP.
- Government discounts are available.
- Upgrades from SVOffice™2009 are 60% of MSRP. SVOffice™2006 and older versions do not qualify for an upgrade discount.
- The user can upgrade license level (i.e. From Standard to Professional or 2D to 3D) by paying the difference.
- Bundles do not qualify for any additional discounts. Academic and Government discounts excluded.
- Multi-user / quantity discounts are available, please contact us.
Please note: SoilVision is happy to consider price matching for any competitive product.