Services

VIP Upgrade Program

Our exclusive VIP-Upgrade subscription gives you an All-Access Pass to new versions (major updates) and new general feature additions (minor updates) as well as maintenance releases and bug fixes for as long as you are a subscriber in good standing. Our VIP Upgrade program replaces the discontinued Maintenance program.

Please Request a Quote for details and special VIP pricing.


Benefits of VIP Program

In addition to being the first to receive new cutting-edge features* or major new version releases as soon as they become available, VIP Members receive these additional benefits:

  • Most current software version (product level specific)...
    • Upgrades to new releases
    • New general feature additions
    • Maintenance releases
    • Bug fixes
  • Discounted rate on engineering support
  • Printed and digital copies of all relevant manuals
  • Licensing and installation support
  • 24/7 access to online technical support (knowledge base)
  • Telephone-based technical support (during regular office hours)
  • Email-based technical support
  • Discounts on short courses/online training packages

*For your currently licensed products and authorization levels only.


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